Cookie Policy
Last updated: 27 November 2025
1. What Are Cookies?
Cookies are small text files that a website stores on your device (computer, smartphone, or tablet) when you visit. They allow the site to remember your actions and preferences (such as login status, language, font size, and other display preferences) over a period of time, so you do not have to re-enter them whenever you return to the site or browse from one page to another. Cookies may also collect technical data about your device and browsing behaviour. We use cookies and similar technologies such as pixels, web beacons, local storage, and scripts (collectively, "Cookies") to provide and improve our Services.
2. Types of Cookies We Use
We categorize cookies as follows:
Strictly Necessary Cookies
These cookies are essential for the operation of the Services and enable core features such as account authentication, session management, security features, and shopping carts. Without these cookies, the Services cannot function properly. These cookies do not require your consent as they are strictly necessary for providing the Services you have requested.
Functional Cookies
These cookies remember your preferences and choices (such as language, region, or customised settings) to provide a more personalised and enhanced user experience. They may also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise.
Performance/Analytics Cookies
These cookies collect information about how you interact with the Services, such as which pages are visited most often, how long you spend on each page, error messages received, and how you arrived at our site. We use this information to analyse user behaviour, measure performance, and improve our Services. We may use third-party analytics providers (e.g., Google Analytics, Mixpanel, or Hotjar) to assist us in collecting and analysing this data.
Advertising/Targeting Cookies
These cookies track your browsing habits across websites to build a profile of your interests and deliver advertising that is more relevant to you. They may be set by us or by advertising partners (such as social media platforms or ad networks). These cookies also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
3. First-Party vs. Third-Party Cookies
First-Party Cookies
Set by Cycleone or by service providers acting on our behalf. These cookies are under our control and are used to provide and improve our Services.
Third-Party Cookies
Set by other companies that collect information via the Services, such as analytics or advertising providers. These third parties process data according to their own privacy policies.
Note: We are not responsible for third-party cookies. Please review the privacy policies of these third-party providers for more information on how they use cookies and how you can opt out.
4. Managing Cookies
You have control over cookies. You can manage or delete cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. You can also delete stored cookies at any time. However, please note that disabling cookies may affect the functionality of the Services and prevent you from accessing certain features.
Additionally, you can adjust your advertising preferences through industry opt-out mechanisms:
- Network Advertising Initiative opt-out page
- Digital Advertising Alliance opt-out page
- Your Online Choices (EU)
When you first visit our website, we will display a cookie banner requesting your consent for non-essential cookies. You can manage your cookie preferences at any time through our cookie settings tool accessible via the cookie banner or footer link.
5. Specific Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Necessary | Maintains user session state | Session |
| auth_token | Necessary | Authentication and security | 7 days |
| preferences | Functional | Stores user preferences and settings | 1 year |
| theme | Functional | Remembers dark/light mode preference | 1 year |
| _ga | Analytics | Google Analytics user tracking | 2 years |
| _gid | Analytics | Google Analytics session tracking | 24 hours |
| cookie_consent | Necessary | Records your cookie consent choices | 1 year |
6. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating you do not wish to be tracked. Currently, there is no uniform standard for how websites should respond to DNT signals. At this time, we do not respond to DNT signals. However, you can use the cookie management tools described above to control tracking on our Services.
7. Updates to This Cookie Policy
We may modify this Cookie Policy from time to time to reflect changes in applicable laws, our use of cookies, or our business practices. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this Policy periodically to stay informed about how we use cookies.
8. Your Rights Under GDPR
If you are located in the UK, EEA, or Switzerland, you have certain rights regarding cookies and tracking:
- Right to Consent: We will ask for your consent before placing non-essential cookies on your device.
- Right to Withdraw: You can withdraw your consent at any time through our cookie settings or by adjusting your browser settings.
- Right to Information: You have the right to be informed about what cookies we use and why.
Contact Information
If you have any questions about this Cookie Policy or wish to exercise your rights, please contact us:
Email: privacy@cycleone.app
Postal Address: Cycleone Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom